Tennessee Division of Consumer Affairs (DCA) \transferred from Tennessee Department of Commerce and Insurance (TDCI) to the Office of the Attorney General (AG), effective Monday, Sept. 30.
This move was made to streamline efforts to educate and protect consumers against conduct violating the Tennessee Consumer Protection Act and create a direct link between the consumer specialists working directly with consumers and the attorneys who investigate and work to resolve cases.
“This Office appreciates the work of Governor Lee’s administration and the General Assembly, which recognized the value of this move for Tennesseans,” said General Herbert H. Slatery III. “Combining DCA analytics with AG resources will improve efficiency and effectiveness and result in a robust consumer function.”
Tennessee Division of Consumer Affairs was created in 1977 to protect consumers and legitimate business enterprises from those who engage in unfair and deceptive acts or practices in the conduct of any trade or commerce in part or wholly within this state, to encourage and promote the development of fair consumer practices, and to promote statewide consumer education.
Consumers can continue to find relevant information at www.tn.gov/consumer.